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Legal — Draft pending review

Privacy Policy

This privacy policy explains how UniTherm by Sunrise Products collects, uses and protects personal information when you use this website, submit an enquiry or quotation request, or contact our team.

Draft for legal review. Not a final enforceable document.

1. Information We Collect

When you submit an enquiry, request a quotation or contact us, we collect the information you provide, which may include your name, company, work email, phone number, application details, and any specifications, drawings or documents you upload.

When you visit the website, we may collect limited technical information, including browser type, device type, pages visited, referring page, approximate location derived from your IP address, and your IP address. This information is collected through cookies and similar technologies as described in our Cookie Policy.

When you respond to the cookie consent banner, we record your preference so the banner does not appear again on subsequent visits.

2. How We Use Your Information

  • Responding to enquiries and quotation requests: to review your requirements, prepare a quotation and communicate about your enquiry.
  • Order and business communication: to process orders, coordinate delivery and communicate about products you have enquired about.
  • Website operation and improvement: to maintain the website and understand how visitors use it.
  • Security: to protect the website and our systems from misuse.
  • Legal compliance: to comply with applicable laws and maintain business records.
  • Marketing communications (only with your consent): occasional product updates you can unsubscribe from at any time.

3. Sharing and Disclosure

We do not sell your personal information. We may share information with service providers that help us operate the website, within the business between UniTherm and Sunrise Products to respond to your enquiry, or where required by law.

4. Data Retention and Security

We retain enquiry and quotation information for as long as reasonably needed to respond to your request, maintain business records and support ongoing business relationships.

We use reasonable administrative and technical measures to protect information, but no method of electronic transmission or storage is completely secure.

5. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal information, or withdraw consent where processing is based on consent.

To exercise these rights, contact us at info@unithermsolutions.com.

6. Contact

info@unithermsolutions.com
A-51/30, Street No 76, Daultabad Road Industrial Area, Gurugram, Haryana 122006, India
Phone: +91-9811017492

Ready to Specify Your Heating Solution?

Tell us what you need. Our team will review your requirements and respond with a detailed quotation covering product selection, specifications and lead time.

1

Share Your Requirements

Describe your application, operating conditions and any dimensional or electrical constraints.

2

Technical Review

Our team reviews your requirements and identifies the right product configuration.

3

Receive Your Quotation

You receive a detailed quotation with product specifications, pricing and estimated delivery.

Share your requirements and our team will prepare a quotation for your review.

By submitting this form, you agree that UniTherm may use the information you provide to respond to your enquiry, prepare a quotation and communicate about your requirements. See our Privacy Policy for details.